1. what does the travel history card asterisk (*) mean?asterisks at the end of your travel history card indicate medium-risk or high-risk areas in the cities you pass through or visit, but does not mean that you have actually visited those medium-risk areas.
1. 行程卡星号（*）是什么意思？
行程卡后带星号表示您途经或到访的城市存在中风险或高风险地区，并不表示您实际到访过这些中高风险地区。2. what is the definition of “route” on the travel history card?“passing through” means that you stay in a certain place for more than 4 hours and open the travel history code with your mobile phone, and the positioning system will automatically record “route" as passing through or visiting.“途经”的含义是您在某个地方停留超过4小时以上，同时使用手机打开行程码，系统就会自动记录为途经或到访。3. how long will the travel history card asterisk (*) disappear?travel history card asterisks disappear in two ways.① it will disappear automatically after 14 days. this time limit is measured by the user's own time which is not related to that of the risk area. if the travel card asterisk still exists after 14 days, you can call the relevant communication service provider of travel history card to remove it.② after the risk level in a risk region is reduced to low risk, the asterisk disappears automatically.（一）14天后自行消失。这个时限是以用户本人的时间为计量单位，与风险地区无关。如果14天后行程卡星号依然存在，可以致电通信行程卡相关通讯服务商进行调整哦。（二）风险地区风险等级调整为低风险后，星号会自行消失。
q: when i waked up, i found my yongxing code (travel code in ningbo) became abnormal. what should i do?when being excluded from special circumstances such as close contacts and companions in the same time and space, you can contact the epidemic prevention and control department in your community to appeal for changing your code.在排除被判定为密切接触者、同时空伴随者等特殊情形时，您可以联系所属社区的疫情防控部门申诉改码。q: i just drove past the zhenhai district. why i found my health code in alipay become yellow?if your health code in alipay is abnormal, you can call 0571-88808880 (alipay’ s health code back offices) to appeal for correction.q：我只是开车经过了镇海区，怎么支付宝健康码就变黄了？支付宝健康码异常可以拨打0571-88808880（支付宝健康码后台服务部门）进行申诉改码。q: i'm in haishu district, but my travel code is green with an asterisk. can i get out of ningbo?up to now, zhenhai district has implemented the control measures of only entry and no exit. and other areas in ningbo are low-risk areas, so residents in other districts and counties of ningbo can travel within the province without limitation in principle.if your travel code is green with an asterisk (*), it indicates that the cities you have passed by or visited are in medium risk or high risk. but it does not mean that you have actually visited these areas. in this case, there is no restriction on your travel within the province. but if you need to go out of the province, we suggest you consult the epidemic prevention and control policy of the destination in advance and prepare the nucleic acid test with the negative result within 48 hours for future examination.q：我在海曙区，但我的行程卡是绿色带星号的，还能出宁波吗？截至目前，镇海区实行只进不出的管控措施，宁波市其他地区均为低风险地区，原则上市内其他区县的居民省内出行不受限制。如您的行程卡为绿色但出现星号（*）的情况，表示您途经或到访的城市存在中风险或高风险地区，但并不表示您实际到访过这些中高风险地区。这种情况省内出行不受限制，但如需出省，我们建议您提前咨询目的地的疫情防控政策，并准备好48小时内核酸阴性证明备查。q: i have been informed that i should implement the "2 14" health management measures. what does this mean?"2 14": the negative result of nuclear acid test within 2 days (48 hours) should be handed in to verify, and you need to implement daily health monitoring for 14 days.q：我收到通知，要求我落实“2 14”健康管理措施，这是啥意思？“2 14”：即核验2天（48小时）内核酸检测阴性证明，并实施14天日常健康监测。q: what does "14 7" mean?"14 7": people need have 14 days for centralized isolation plus 7 days for health observation at home.“14 7”：即14天集中隔离 7天居家健康观察。source：wechat official account of ningbo disease control and prevention center，wechat official account of ningbo daily
source：ningbo focus
editor: li xiaoying
senior editor: lei junhu
editorial director:ren shanwei
chief editor: zhang weifang